KlockInPro

Delete Account & Associated Data

This page explains how to request deletion of your KlockInPro account and associated data. If you have any questions, email klockinpro@gmail.com.

Fastest way: Send an email request with the details below. We’ll reply to confirm identity and proceed.

How to request account deletion

To request deletion of an account and its associated data, email us at klockinpro@gmail.com and include:

Company ID (as shown on your sign-in screen)
User ID (your username / user ID)
Company name (optional but helpful)
Request: “Please delete my account and associated data.”

If you are an administrator requesting deletion for a company/workspace, include the Company ID and confirm you are authorized to make the request.

Verification & processing time

We may request additional information to verify you are the account owner or an authorized admin.
Typical processing time is within 30 days from successful verification.

What data is deleted

After verification and processing, we delete or permanently anonymize (where deletion isn’t technically feasible) the following data associated with the account/company, as applicable:

Account profile details (e.g., user ID, name, role)
Company profile information
Timesheet entries, work logs, and work notes
Time-off requests and approvals
Location (GPS) data stored with time entries
Scheduling data (where applicable)

What data may be retained

Certain information may be retained for a limited time if required for legal, tax, accounting, fraud prevention, dispute resolution, or security purposes. Where possible, retained records are minimized and/or de-identified.

Billing & invoice records (if applicable): may be retained for required accounting/tax periods.
Payment processing records: payment details are processed by Stripe; we don’t store full card numbers. Stripe may retain records per their policies.
Security, audit, and troubleshooting logs: may be retained for a limited period to protect the Service and users.

Request deletion of some data without deleting the account (optional)

If you want to delete specific data (for example, specific timesheet entries or notes) without deleting your entire account, email klockinpro@gmail.com and specify what you’d like removed. We’ll confirm what can be deleted based on your request and any retention requirements.

Last updated: April 20, 2026